Claims actions
Allow routine claim actions, hold exceptions for review, and block governed actions outside the approved policy envelope.
For insurance AI vendors
Run insurance AI with evidence carriers can inspect
Veto puts claims, underwriting, pricing, fraud, and servicing actions behind runtime rules and exportable decision records, so your team can show evidence tied to a real workflow.
Underwriting support
Control recommendations, escalations, document access, and decision handoffs before a downstream system changes.
Servicing and communications
Gate policy changes, data access, and customer messages with decision records a carrier can inspect.
The record packet
The carrier asks what happened. You export the decision-record packet.
A policy document says what should happen. A Veto decision record shows what happened on a governed action: the action, the rule, the verdict, the reviewer when present, and the related decision records.
That is the difference between saying an AI workflow is governed and showing the carrier a reviewable runtime record for the exact workflow in question.
For a broader industry map, use the insurance AI agent use case.
Insurance AI FAQ
Why do insurance AI vendors need runtime controls?
Insurance agents touch claims, underwriting, pricing, fraud signals, documents, and customer communications. The buyer does not only ask whether the model is accurate; they ask what actions it may take and what evidence exists afterward.
What evidence does Veto produce for an insurance buyer?
Veto keeps decision records for governed actions: tool, argument digest, rule version, verdict, time, and approval context. That becomes evidence the vendor can export during security review, carrier review, or incident review.
Does Veto replace model governance?
No. Model governance reviews the model, data, validation, and policies. Veto adds the runtime path: the actual claims, underwriting, pricing, and servicing actions are governed before execution.
Which insurance workflow should go first?
Pick one workflow where an action has real consequence: a high-value claim payment, underwriting escalation, pricing recommendation, PHI access, or customer message. Wrap that tool, write one rule, and export the first decision record.